[CLUE-Tech] Trouble Ticket System

[Jeremy Huber]

Here's a few that I've found (we needed one for our ISP here, too):

One or Zero - http://helpdesk.oneorzero.com/ - For the majority, does what
you'll need.
IRM - http://irm.schoenefeld.org/ - Even has some site monitoring aka Big
Brother..
Helpdesk Ticket System - http://www.tekrat.com/projects/hts/index.php - Not
pretty at all, but it works.  Even has NT authentication for usernames

There's my take. :)

Jeremy

----- Original Message -----
From: "Stephen Smith" <ss2chef at yahoo.com>
To: <clue-tech at clue.denver.co.us>
Sent: Tuesday, July 09, 2002 6:50 PM
Subject: [CLUE-Tech] Trouble Ticket System


> Hello all..
> I hope everyone is well..
>
> Can someone out there please recommend a Linux
> based trouble ticket / helpdesk system..?
>
> Maybe some pros and cons...
>
> Stephen
>
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