[clue] [lug] Fwd: Colorado Revenue Online

[Matt Dew]

Jeff,
   Kudos, you wrote a very good email.  I haven't gotten a response for 
mine yet.


On 05/05/2011 02:14 PM, Jeffrey S. Haemer wrote:
>
>
> ---------- Forwarded message ----------
> From: *Asbell, Stephen R.* <sasbell at spike.dor.state.co.us
> <mailto:sasbell at spike.dor.state.co.us>>
> Date: 2011/5/5
> Subject: RE: Colorado Revenue Online
> To: "jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>"
> <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>>
> Cc: Citizen Advocate <CitizenAdvocate at spike.dor.state.co.us
> <mailto:CitizenAdvocate at spike.dor.state.co.us>>
>
>
> Mr. Haemer,
> We apologize for the difficulty you have encountered in trying to use
> Revenue Online.  This has particularly affected users running older
> Macs.  Some users have been able to work around this by downloading the
> Google Chrome browser and then downloading Silverlight in that browser.
> In light of the problem some users have experienced, our vendor is
> working on rebuilding the application so it will no longer have the
> Silverlight requirement, but that solution is not expected to be
> complete until later this year.
> Respectfully,
> Steve Asbell
>
> ------------------------------------------------------------------------
>
> *From:*Jeffrey S. Haemer [mailto:jeffrey.haemer at gmail.com
> <mailto:jeffrey.haemer at gmail.com>]
> *Sent:* Tuesday, May 03, 2011 6:31 PM
> *To:* Citizen Advocate
> *Subject:* Colorado Revenue On-Line
>
> Melissa,
>
> I can't use the Colorado Income Tax website, because the software
> they've chosen for it, Microsoft Silverlight, won't run on any computer
> I have, either at home or at work.
>
> For what it's worth, I'm a computer professional, so this isn't
> ignorance or poor resources on my end. :-)
>
> Can you offer any workaround that doesn't require buying an entire new
> computer?
>
> Amusingly, the part of the site I can view says this:
>
>     Revenue Online requires installation of Microsoft Silverlight
>     (similar to Adobe Flash). Installing Silverlight provides:
>
>     * A more user-friendly experience when filing and paying.
>     * Improved security to protect your tax information.
>     * Better system performance by using the latest software.
>
> None of these is true, but the most humorous mistake is in the
> parenthetical remark: "similar to Adobe Flash."  If it were similar to
> Adobe Flash, it would run on my computers. :-)
>
> --
>
> Jeffrey Haemer <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>>
> 720-837-8908 <tel:720-837-8908> [cell], http://seejeffrun.blogspot.com
> [blog],
>
> http://www.youtube.com/user/goyishekop [vlog]
>
> /και οστις σε αγγαρευσει μιλιον εν υπαγε μετ αυτου δυο/
>
>
>
>
> --
> Jeffrey Haemer <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>>
> 720-837-8908 [cell], http://seejeffrun.blogspot.com [blog],
> http://www.youtube.com/user/goyishekop [vlog]
> /και οστις σε αγγαρευσει μιλιον εν υπαγε μετ αυτου δυο/
>
>
>
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