[clue-talk] Know anyone in the State IT dept?

[Dave Maddox]

I've only been here three years, but my mind has boggled at all the IT 
projects the state and sometimes the city, and the RTD, and so on... 
have seriously screwed up.

State - motor vehicles, I think some criminal justice one, something 
else I forget, city of Denver elections of course, repeatedly and with 
lawyers getting involved I believe, the RTD's new paratransit scheduling 
system was a nightmare last summer but they pressed on, no need to roll 
back, eventually the supplier will fix the bugs that are causing 
hour-long phone waits for the disabled to schedule trips instead of 5 
minute or so average, and sending minibuses all over town, causing 
dialysis patients to miss lifesaving treatment appointments... 'Jesus 
wept', as they say. The real tragedy? I believe the same company kept 
being given new contracts only to produce the same 'results' on many 
state contracts.

One thing worth noting - though some of the issues involved faulty data 
migration and things like that, the biggest recurring issue was 
apparently scalability, things becoming unusable or barely usable once 
they threw the switch for the whole agency.

This one on slashdot, oy, I would be sure it was a troll or a legit 
system hacked for fun, but no...

I wonder if the IEEE or ACM is running a separate journal on Colorado 
government IT yet? Maybe we need someone like the FAA has for plane 
crashes to comb through government IT disasters?

And the stuff that does work, they have been making unusable or 
subcontracting to for-pay services (DORA professional license lookups 
have gone from queries to CSV file downloads, court records were freely 
accessible in Denver, now outsourced and fee-based in many counties).

Ok, rant off, I'm going to read our contribution to Slashdot again and 
imagine Laurel and Hardy putting together a website. Or Larry, Moe and 
Curly Braces. Hey Moe! Click to publish, nyuk nyuk nyuk. Why I oughta...

Dave

Robert L. Harris a écrit :
>
>
> I just clicked the first link in the story:
>
> http://www.coworkforce.com/Skills/myskills.aspx
>
>
>  Server Error in '/SKILLS' Application.
>  ------------------------------------------------------------------------
>
>
>    /Runtime Error/
>
> * Description: *An application error occurred on the server. The 
> current custom error settings for this application prevent the details 
> of the application error from being viewed remotely (for security 
> reasons). It could, however, be viewed by browsers running on the 
> local server machine.
>
> .
> .
> .
> .
>
>
> On 3/5/09 9:06 PM, Brian Gibson wrote:
>> Ha I just read about that.
>>
>>
>>
>> ----- Original Message ----
>> From: Collins Richey<crichey at gmail.com>
>> To: CLUE talk<clue-talk at cluedenver.org>
>> Sent: Thursday, March 5, 2009 8:16:52 PM
>> Subject: Re: [clue-talk] Know anyone in the State IT dept?
>>
>> On Thu, Mar 5, 2009 at 6:22 PM, Robert L. Harris
>> <robert.l.harris at gmail.com>  wrote:
>>   
>>> http://news.slashdot.org/article.pl?sid=09/03/05/215209&from=rss
>>>
>>> WTF.....   Anyone know someone we can educate?
>>>
>>>      
>>
>> Mind boggling.
>>
>>   
>>> -- 
>>>
>>> :wq!
>>>      
>>
>> Always happy to see that I'm not the only vi user. Keying habits die
>> hard<grin>.
>>
>>    
>