[CLUE-Tech] IDSL (was Of Security and Firewalls..)

[Brandon N]

yeah, that is where I'm at now, the tech is suppose to come out today,
unfortunatly, at the moment, it's working fine.  I used to be one of
those tier2 folks, most of them are not only less than knowledgeable,
most of what they are fed in the two week training class is wrong.

even though it is obvious that the problem is somewhere beyond my
default router, I have changed/checked/doublechecked my computer
settings more times than I can count, powercycled the modem. waited
several hours for them to repush my modem information, etc.  All to no
avail, surprise surprise.

Brandon
--- Mark Horning <rip6 at rip6.net> wrote:
> Brandon N wrote:
> > 
> > I have the attenuator, but haven't had to use it this time around,
> my
> > signal has been near perfect.
> > The issue I'm having right now is packet loss, and a strange one. 
> I
> > can ping my immediate gateway fine, but anything after that loses
> > exactly half the packets, every other one.
> > 
> > After spending several days with several different techs on the
> phone
> > doing absolutly useless troubleshooting, they currently think I
> need an
> > IP, so I'm waiting for that to be pushed.
> 
> 
> Funny, I had the same problem a while back.
> I could ping throughout their local routers
> OK but could not get out to the world. It
> appears that I was dying at one of their
> routers in Colorado before jumping out.
> They (@home) had some issues with DNS and
> I spoke with several of their 'tier two'
> techs and they were ah...less than knowledgable.
> I told them that they may need to built me
> back into their DNS properly to no avail so
> they punted and sent out a tech. A week later
> (I hate their service but can't get DSL) he
> comes out and tests the line which is fine
> and we talk about it. I guess he called 
> someone and they built my account back in
> properly and I was up and running again.
> One nice thing I learned was that since I
> have multiple OS's (five currently) that I
> should be able to keep the static IP if I
> push the issue.
> 
> (kinda late on the response, sorry)
> 
> Mark
> 
> -- 
> 
> Mark Horning
> rip6 at rip6.net
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> http://clue.denver.co.us/mailman/listinfo/clue-tech


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