UNSUBSCRIBE YOURSELF, was [CLUE-Tech] Please Unsubscribe
Randy Arabie
randy at arabie.org
Tue Jun 10 12:52:40 MDT 2003
> Probably what you do is "suggest" to them that it is an easy task and
> expedient for them to unsubscribe themselves; and I'm guessing that
> you point them in the right direction.
I hate to beat a dead horse, but here are my thoughts:
1. If I voluntarily sign up for a email list via a form on a webpage,
then that's one of the first places I would go looking for information
on unsubscribing.
2. If the email from a list to which I wish to subscribe has a link
with "listinfo" as part of the URL, then that's another likely spot I
would go to look for information on unsubscribing.
3. Immediately upon subscribing to the list the new subscriber
receives an email with explicit instructions on how to unsubscribe.
4. I expect any reasonably intelligent person (especially someone who
proclaims they are eager to LEARN) to stumble upon the unsubscribe
information via one of the three routes listed above.
5. I don't think the anyone over-reacted. While the first request was
met with a rather blunt response, I wouldn't consider it rude. And,
IMO the responses to the second request were "earned".
6. Zonker is right in stating that this is a perfect (and small)
example of a larger societal problem. The unsubscriber was not seeking
help, he/she was asking someone to fix his/her problem without first
making an effort to do so on his/her own.
--
Allons Rouler!
Randy
http://www.arabie.org/
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