UNSUBSCRIBE YOURSELF, was [CLUE-Tech] Please Unsubscribe

Randy Arabie randy at arabie.org
Tue Jun 10 12:52:40 MDT 2003


> Probably what you do is "suggest" to them that it is an easy task and 
> expedient for them to unsubscribe themselves; and I'm guessing that
> you point them in the right direction.  

I hate to beat a dead horse, but here are my thoughts:

1.  If I voluntarily sign up for a email list via a form on a webpage, 
then that's one of the first places I would go looking for information 
on unsubscribing.

2.  If the email from a list to which I wish to subscribe has a link 
with "listinfo" as part of the URL, then that's another likely spot I 
would go to look for information on unsubscribing.

3.  Immediately upon subscribing to the list the new subscriber 
receives an email with explicit instructions on how to unsubscribe.

4.  I expect any reasonably intelligent person (especially someone who 
proclaims they are eager to LEARN) to stumble upon the unsubscribe 
information via one of the three routes listed above.

5.  I don't think the anyone over-reacted.  While the first request was 
met with a rather blunt response, I wouldn't consider it rude.  And, 
IMO the responses to the second request were "earned".

6.  Zonker is right in stating that this is a perfect (and small) 
example of a larger societal problem.  The unsubscriber was not seeking 
help, he/she was asking someone to fix his/her problem without first 
making an effort to do so on his/her own. 

-- 
Allons Rouler!

Randy
http://www.arabie.org/



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