[clue-tech] remote assistance

[David L. Willson]

I think it's VNC, then.  It works with XP and GNOME, and I don't think
there's any way to do shadowing with SSH.  Shadowing is critical.  I've
been trying for my whole career to teach my clients everything I know,
or as much of it as they want to know.  So, my client and I have to be
looking at the same thing, so (s)he doesn't have to pay me to do the
same thing twice.

On Thu, 2008-01-17 at 12:01 -0700, Robert L. Harris wrote:
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> ssh
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> When someone is incapable of using Linux I use vnc.
> 
> 
> 
> David L. Willson wrote:
> > What do you use for remote assistance?
> >
> > I frequently have clients call with little problems that I know I can
> > quickly and easily fix, if only I can get access to their desktop.  I've
> > used VNC for this, and XP Remote Desktop (but not Remote Assistance),
> > and one time I used LogMeIn.  Do you use and like a particular product
> > or methodology?
> >
> > _______________________________________________
> > clue-tech mailing list
> > clue-tech at cluedenver.org
> > http://www.cluedenver.org/mailman/listinfo/clue-tech
> 
> - --
> 
> :wq!
> -
> ---------------------------------------------------------------------------
> Robert L. Harris                     | GPG Key ID: E344DA3B
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> DISCLAIMER:
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>        no-one else.                       - Manowar
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