[clue-tech] remote assistance

[Dan Poler]

On Thu, 2008-01-17 at 15:54 -0700, David L. Willson wrote:
> I think it's VNC, then.  It works with XP and GNOME, and I don't think
> there's any way to do shadowing with SSH.  Shadowing is critical.
> I've
> been trying for my whole career to teach my clients everything I know,
> or as much of it as they want to know.  So, my client and I have to be
> looking at the same thing, so (s)he doesn't have to pay me to do the
> same thing twice.

If you're familiar with screen, the -x option will allow a mirror of a
terminal session for follow-and-learn sort of activities -- I use it all
the time with clients.

dap

-- 
Dan Poler, RHCE
Senior Consultant
Red Hat, Inc.
E-Mail: dpoler at redhat.com

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