[CLUE-Cert] next meeting

David Anselmi anselmi at americanisp.net
Mon Nov 18 15:06:04 MST 2002


djperkins at americanisp.net wrote:
[...]

> 
> My ISP's mail system went down this weekend and I couldn't read my email.  I 
> could send but not receive.  There is no way to contact tech support after 
> hours to report a problem.

Heh.  Mine too--and just after they annoyed the heck out of me by 
blocking servers (until I "upgraded").  It was the lack of notice that 
was most annoying.  Still, for DSL they seem to be the best deal going.

On Sat it seemed that I could get POP, but not SMTP (not a big deal to 
work around).  Then this morning while they were restoring the mail the 
system was too slow to use.  Sigh.

They claim to have a pager on the 303-984-5700 number for after hours 
(Wait 4 rings, follow instructions), or you can email 
pager at americanisp.net (if you can email).  But at least they noticed the 
problem and worked on it on Sat.

Dave





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