[CLUE-Talk] OpenSouce Friendly ISP [WAS Re: [CLUE-Tech] Easiest DHCP]

[Grant Johnson]

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><Rant>
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>I was down for 24 days.  And, they never got it right.  I can't tell you 
>what the problem was...just never worked.  I sat here with a packet sniffer 
>and told the Tier 2 guys I was not getting any response to my DHCP requests.
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>One could "see" my cable modem, another couldn't, one day there was a known 
>problem in my area, another day it was something else.
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>I spent over 30-hours on the phone, mostly on hold.  That isn't an exageration
>either, I kept detailed notes for each phone call.  On four occaisions I 
>called, waited in the queue for 2+ hours, talked to Tier 1, and got dropped 
>on transfer to Tier 2...the only option was call back and get into the 
>Tier 1 queue again.
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></Rant>
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COM 21 brand cable modem?