[clue-talk] On "sales people" (was Re: Sales presentations at meetings)

[Shawn Perry]

I can imagine that "take overs" being a common problem with virtualization.

On Mon, Dec 6, 2010 at 1:56 PM, Mike Bean <beandaemon at gmail.com> wrote:
> Well, I can't speak to KVM I'm still trying to learn it on the desktop, but
> I can say with supreme confidence that ESXi's biggest problems are that most
> people don't understand it/misconfigure it.   It's hideously complex and
> modular, and frequently we get calls from people who had to "take over their
> cluster" after the ESX/ESXi guy "left" and have no experience with the
> subject.  Long story short, I got assigned to "fault" after coming here.
>  That means the people who call because their host crashed and they want to
> know why, generally end up talking to me or someone like me.
> The net effect is not completely unlike trying to learn about cars by
> studying crushed cubes at the demolition yard.  People like me are a mixed
> blessing.  We may not always know what to do, but we have a pretty strong
> grasp on what NOT to do.
> Mike Bean
>