[CLUE-Tech] AT&T Broadband

rrarabie at attbi.com rrarabie at attbi.com
Thu Dec 6 12:29:39 MST 2001


> When I finally got a person on the phone this morning they said they could not 
> "see" my modem on the network.

Via a "chat with customer service" on AT&T's website, I was able to find out that my trouble ticket says that I do not have a "block sync".  They will have that rectified within 48 hours.

Anyone have any idea what that is?  Sounds more like cable stuff...not TCP/IP networking.

Cheers!

Randy



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