[CLUE-Tech] CLUE: DSL - PCISYS

[Richard Knechtel]

Well I did some network troubleshooting. Thanks for the info on that.

Here is my trace:
#    IP address       Host name                          Round trip time
-------------------------------------------------------------------------------
1    10.0.0.1         Unavailable                         1 ms
2    216.229.32.177   cartman.pcisys.net                  20 ms
3    157.130.162.57   Serial2-11.GW7.DEN1.ALTER.NET       28 ms
4    152.63.93.6      160.at-5-0-0.XR1.SLT4.ALTER.NET     41 ms
5    152.63.1.210     0.so-0-1-0.TL1.SLT4.ALTER.NET       48 ms
6    152.63.0.181     0.so-4-0-0.TL1.DFW9.ALTER.NET       87 ms
7    152.63.0.194     0.so-7-0-0.XL1.DFW9.ALTER.NET       72 ms
8    152.63.101.250   0.so-7-0-0.XR1.DFW9.ALTER.NET       72 ms
9    152.63.100.169   185.ATM6-0.BR3.DFW9.ALTER.NET       78 ms
10   144.232.18.29    Unavailable                         105 ms
11   144.232.18.242   sl-bb20-ana-8-0.sprintlink.net      124 ms
12   144.232.20.101   sl-bb24-sj-10-0.sprintlink.net      107 ms
13   144.232.20.70    sl-st20-sj-15-1.sprintlink.net      108 ms
14   144.223.242.6    sl-supernews-2-0.sprintlink.net     139 ms
15   216.168.3.40     corp.supernews.com                  139 ms

It seems IP 144.232.18.29  (Sprint) is the deathbringer here. everything 
gets bad from then on out.


I am looking at americanisp.net (their pricing chart is a little confusing, 
but a phone call should clear that up.) and going to look at 
forethought.net . I used to have PCI for dialup years ago and they were 
very good. Seems like things change.


At 06:56 PM 7/2/02 -0600, you wrote:
>Richard Knechtel wrote:
>>Does anyone else have DSL with PCI Systems?
>>Since Friday I have had SERIOUS issues with my DSL.  Sending/receiving 
>>emails takes forever, trying to browse web pages is god awful slow! And 
>>forget trying to use Usenet newsgroups!  I am down to 56K modems speeds 
>>or less on my 256K DSL line.  I have contcted PCI twice via email and 
>>called them twice. They don't seem to have a clue! (no pun intended).  I 
>>am wondering if anyone else is using PCI for their DSL and having 
>>problems as well. Or is it just me???
>
>I assume your getting slow connections to many different places so you 
>know it's your end.  If you can hit someplace you know is unloaded (like 
>work after hours) that may help troubleshoot.
>
>Here are some things you can try to see what the problem is.
>
>Use nslookup to check dns.  The first request may be slow, but repeating 
>it should return quickly.
>
>Use ping to see if any packets get dropped.
>
>Use traceroute to see if there are any very slow hops.  If there are some 
>close to you, it's likely to be your ISP.
>
>Use ethereal or tcpdump to look at the packets.  A lot of retransmissions 
>indicate network problems.
>
>I'm no expert at network analysis, but maybe you'll find something that 
>jumps out at you.
>
>Dave
>
>_______________________________________________
>CLUE-Tech mailing list
>CLUE-Tech at clue.denver.co.us
>http://clue.denver.co.us/mailman/listinfo/clue-tech