[CLUE-Tech] cable modem question

[Tim Harris]

On Tue, 2002-07-09 at 10:37, Mike Staver wrote:
> No, the modem wasn't new - but the motherboard was, 

Does the mobo have a built in network device or are you using the
original NIC card? If you replace the network device and the computer is
plugged directly into the cable modem (not using a router) you will have
to register the MAC address of the onboard network adapter. I believe
there is a way to do it online. There is a web site that you can connect
to (it won't be blocked) and register the new MAC address. Once you
register the MAC address it may take a couple of hours before you can
actually surf other sites. I can't remember the name of the site so give
AT&T Broadband Support a call. Another option is to change the MAC
address of the network device to the original card's. Not all network
cards will allow you to do this though.

Tim Harris
tdharris at usa.com