[CLUE-Tech] cable modem question

[Mike Staver]

I forgot to post a follow up to my cable modem question here... I did end 
up calling AT&T because I tried both USB and a NIC, and still no go.  Once 
I called their support, they had to "jump start" the modem from their 
office over the cable line.  Apparently just powering it on and off didn't 
do the trick for me, but whatever they did reset it so that it started 
working again like it always had in the past.  So, I guess if anybody else 
has broadband problems with AT&T, call and have it refreshed or whatever 
they did, and it seems to work fine again.

On 9 Jul 2002, Tim Harris wrote:

> On Tue, 2002-07-09 at 10:37, Mike Staver wrote:
> > No, the modem wasn't new - but the motherboard was, 
> 
> Does the mobo have a built in network device or are you using the
> original NIC card? If you replace the network device and the computer is
> plugged directly into the cable modem (not using a router) you will have
> to register the MAC address of the onboard network adapter. I believe
> there is a way to do it online. There is a web site that you can connect
> to (it won't be blocked) and register the new MAC address. Once you
> register the MAC address it may take a couple of hours before you can
> actually surf other sites. I can't remember the name of the site so give
> AT&T Broadband Support a call. Another option is to change the MAC
> address of the network device to the original card's. Not all network
> cards will allow you to do this though.
> 
> Tim Harris
> tdharris at usa.com 
> 
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-- 
				-Mike Staver
				 staver at fimble.com
                                 mstaver at globaltaxnetwork.com
				 http://www.fimble.com/staver