[clue-tech] Switching to Qwest DSL soon, any suggestions?

[F.L. Whiteley]

> -----Original Message-----
> From: clue-tech-bounces at cluedenver.org 
> [mailto:clue-tech-bounces at cluedenver.org] On Behalf Of Nate Duehr
> Sent: Wednesday, June 13, 2007 3:57 AM
> To: CLUE tech
> Subject: Re: [clue-tech] Switching to Qwest DSL soon, any suggestions?
> 
> 
> 
> On Jun 12, 2007, at 11:28 PM, Roy J. Tellason wrote:
> 
> > On Tuesday 12 June 2007 19:26, Warren Turkal wrote:
> >> On Tuesday 12 June 2007 11:50, Roy J. Tellason wrote:
> >>> This sounds like the same crap I was given from Verizon about them
> >>> only "supporting" windoze and mac...
> >>
> >> Okay, so do something about it and support ISPs that 
> support other  
> >> options
> >> like Speakeasy. I hate to see all this discussion when there are  
> >> perfectly
> >> good service options that support Linux out there.
> >
> > They charge more than double what I'm paying now,  so no,  I don't  
> > think so.
> 
> Nothing new here, "You get what you pay for."
> 
> Sub $30 "broadband" access is typically sub-standard and low 
> quality,  
> all around.
> 
> If it's not stupid practices like requiring Windows to do the 
> initial  
> setup (to supposedly help their installation techs who often have no  
> clue about computers get installs done faster so they can be on to  
> the next house), it'll be latency, bandwidth that varies wildly by  
> time of day and how much it's over-subscribed upstream, and  
> completely clueless outsourced tech support who only know how 
> to read  
> from a script.
> 
> Support a local Colorado company that does things right -- even if  
> they use Qwest as transport to get to them.  There's a reason people  
> fought via the Colorado PUC to have Qwest open their local 
> DSLAM's up  
> like a common-carrier pipeline (and Comcast should be forced to do  
> this, too... but they're not).
> 
> I have used and will continue to support Front Range Internet.   
> (www.frii.net)  Local techs with a clue, and never seen a bottleneck  
> ever on my DSL service with multiple static IP's.  If you're  
> comparing their non-static-IP service to Qwest's offerings without  
> MSN, they're probably $10/month more.  And well worth it.
> 
> And you get to go to bed at night knowing you're supporting local  
> techs with real jobs, not McJobs where someone reads you a script  
> from their screen at some outsourced Qwest call center.
> 
> --
> Nate Duehr
> nate at natetech.com
> 
I'll second this.  I've had the opportunity to view a few 1.5Mbps
Qwest/MSN subscribers in north central Colorado and it's noticeably
slower than FRII at the same speed. One of my customers uses 256k Qwest
over the winter in Tucson and 256k while here and says the Qwest
offering is a lot slower.  Qwest has moved much of their support
offshore again.  Most recently reported DSL support came from the
Philipines.  Remember those Qwest IT layoffs in February?

Frank Whiteley