[clue-tech] mp3/ogg players

[Collins Richey]

On Nov 5, 2007 5:23 PM, David L. Willson <DLWillson at thegeek.nu> wrote:
>
> On Mon, 2007-11-05 at 17:08 -0700, Jed S. Baer wrote:
> > On Sun, 4 Nov 2007 21:31:42 -0700
> > Collins Richey wrote:
> >
> > > On 11/4/07, Jed S. Baer <cluemail at jbaer.cotse.net> wrote:
> > > > On Sun, 4 Nov 2007 19:13:05 -0800 (PST)
> > > > Brian Gibson wrote:
> > > >
> > > > > Does the firmware software work under WINE?
> > > >
> > > > That's not the point. The point is that it doesn't quite "work with
> > > > Linux", and their attitude when presented with this fact.
> > >
> > > I can understand your frustration, Jed, but a harangue with people who
> > > have only been trained to answer Windows questions (guaranteed to be
> > > at least 99.3% of the queries) is not too productive.
> >
> > Certainly wasn't productive for me. If they had handled themselves
> > better, i.e. not ignoring my support ticket for a week, and then when I
> > got a manager if he (she? -- who knows on chat) had apologized for their
> > tech dropping my ticket in the dirt, and hadn't immediately parroted the
> > Windoze line that I'd already responded to in the support history, I
> > wouldn't have gotten ticked at them.
> >
> > I don't expect every grunt tech support operator to be Linux friendly.
> > But for an extreme contrast in support responsiveness and attitude, I was
> > at the same time having a conversation with Antec, and those people are
> > tops.
> >
> > > Thanks to all who responded. I may try out the Cowon devices if I
> > > decide to throw any money at the problem.
> >
> > If you care to try flashing mine from Windoze to see if it'll start
> > working again, you're welcome to it. I was debating whether to crush it
> > in a vise. :)
> >
> Umm..  <shoots hand in air> Ooh! Ooh!  Um...  If he doesn't want it, can
> I have it, just to play with for a few weeks?
>

Thanks, Jed, but I don't have time to futz with it. David, you're on deck.


-- 
Collins Richey
     If you fill your heart with regrets of yesterday and the worries
     of tomorrow, you have no today to be thankful for.