[clue-tech] mail problem

[Patrick H.]

That error means that the mail server at smtp.integra.net isnt 
configured for dottedi.biz
How you would go about this, I dont know as I havent dealt with shared 
hosting and those control panel things in a LONG time.
Easiest way would be to just send that info to the support for integra 
and see what they have to say. They could tell you in a heartbeat.


-------- Original Message  --------
Subject: [clue-tech] mail problem
From: Bob Meetin <bobm at dottedi.biz>
To: CLUE tech <clue-tech at cluedenver.org>
Date: Wednesday, October 01, 2008 7:36:53 AM
> This is a mail problem one of my clients is experiencing after 
> switching from cbeyond to integra.  Point me to another forum/list if 
> the shoe doesn't fit:
>
> One of my clients switched from cbeyond to another provider, integra 
> and just
> like that lost email notifications coming from their ecommerce site.
> The site is hosted by rackforce.  I have access to the plesk control 
> panel and
> shell access to the site.   I ought to be able to do command line mail
> be doing:
>
> mail bobm at dottedi.biz <cr>  etc...
>
> This fails with no obvious error; I tried doing mail -v to see a verbose
> output but apparently wrong argument.
>
> I also made up a very simple php file which when accessed should send me
> a test message.  It also fails, something like:
>
> <?php
> $message = "Email body/contents";
> $subject = "Test of php email script";
> $to = "bobm at dottedi.biz";
> $from = "From: admin at wherever.com";
> mail ($to, $subject, $body, $from);
> ?>
>
> No dice of course.  Finally within zen-cart itself I found the
> configuration item for the mail server which was originally set to
> "mail.west.cbeyond.com" and changed it to: "smtp.integra.net" and the
> dice remain silent.
>
> I also tried upon someone else's suggestion from a shell logged into 
> the defendant:
>
> -sh-2.05b$         telnet smtp.integra.net 25
> Trying 204.130.255.5...
> Connected to smtp.integra.net.
> Escape character is '^]'.
> 220 mail.integraonline.com ESMTP
> helo whatever.com
> 250 mail.integraonline.com
> HELO whatever.com
> 250 mail.integraonline.com
> RCPT TO: bobm at dottedi.biz              503 MAIL first (#5.5.1)
> mail from: bobm at whatever.com
> 250 ok
> rcpt to: bobm at dottedi.biz
> 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
>
> UPPER/lower case does not seem to matter.
> Any  suggestions?  As I have access to Plesk, is there anything in the 
> control
> panel that needs to be changed that might still be referencing cbeyond?
>
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